Currently shipping to Singapore only!

Frequently Asked Questions

If you have questions before making your purchase, you can check out this list of frequently asked questions. Kindly note that this list is updated or modified from time to time.

About Us

What Are You Selling?

Natural Beauty Products like Eye CareFace TonerFace TreatmentFace Wash that do not come with harmful ingredients like Sodium lauryl (ether) sulfate (SLS, SLES) and Parabens.

Are You The Manufacturer Of The Skincare Products?

No. We are partnering with skincare product companies like Beauty By Earth to bring their natural beauty products to the local Singapore market.

What Are The Brands That You Are Carrying?

We are always in search of good natural beauty brands to bring in and these are the Quality Brands that we are currently carrying:

  1. Beauty By Earth (Visit Website)

 

Presales / Purchase

Are Your Products Suitable Or Safe For Me? Any Samples?

Suitability

Everybody’s skin is unique so it may be hard for us to determine if the product is really suitable for you. But we (both genders) do try out each of the listed products first so we can say that the products are suitable and we are currently enjoying using them.

Samples

As much as we would like to provide samples, it would be hard since we do not have any physical Retail Store. But you can still try to search on Google for some personal reviews before you make your purchase with us. Thanks for your understanding!

What Is “Pre-Order”?

If you are on a particular Product Page and you see this Pre-Order Button, it means that this Product is currently on a Pre-Order Basis and you can make a purchase without making any payments. Once the minimum order is achieved (currently set at 5), request for payment will be made and your order will be processed accordingly.

Shipping & Delivery

Do You Deliver Worldwide?

Not at this moment. We are currently operating and delivering within Singapore only.

What Are Your Delivery Options?

Mall-To-Mall Delivery

We are currently using this Mall-To-Mall Delivery Service from Park-N-Parcel.

How This Works?

Choose a Self-Collection Point

Choose a pick-up point from the list of collection points during the checkout. It can be one near your home, or along the way home from work!

Provide selected point & details to Sender

Please remember to provide your contactable email address and mobile number.

Receive SMS & Email to collect parcel

You will receive an SMS and Email when your parcel arrives at your selected mall. Collect your item within 5 days.

Collect your parcel!

Visit the collection point at your own convenience, and show them the SMS. Collect your long-awaited item!

What Are Your Delivery Charges?

Delivery is free in Singapore for all our Beauty Products so enjoy your shopping with us!

How Long Will It Take For My Order To Be Shipped And Delivered?

We are currently working on a Pre-Order Model. The Process is:

  • Minimum Order of 5 per Product Item – this may take from 1 Day to a 1 month or even longer depending on the demand
  • To Receive All Payments After Minimum Order Is Met – this may take a few days
  • To Submit Order to Merchant – this will take around 2 to 3 days not including the weekends and holidays in the US
  • Order Delivered – this may take at least 1 week before the order reaches us
  • Order Re-Delivered – this will take around 1 – 2 working days before we can make the delivery out for Park-N-Parcel to process which will take up to 3 business days to reach your location point.

This Model will change once we know what is the local demand for the products.